Pick a capsule
Each one is a real pharmacy-retail pain, with the answer the dashboard gives.
Side effect nº 01/08The customer asked and you didn't have it
“They walked out without the medicine and went straight to the competitor. I never even knew.”
What the dashboard showsStockouts by store and product, with the sale that never came in and the suggested safety stock for what can't run out.
Dashboard screen: StockSide effect nº 02/08A lot that expires on the shelf
“I only find the expired lot at inventory time. By then it's a loss.”
What the dashboard showsAn expiry ladder: what expires in 30, 60 and 90 days, what it costs, and which lot to discount or move to another store before it's lost.
Dashboard screen: StockSide effect nº 03/08Sells a lot, keeps little
“Revenue goes up, the till doesn't. Discounts, marketplace commission and generics eat the margin.”
What the dashboard showsMargin by category and turnover, where discounts go and marketplace commission: what carries the result and what only adds motion.
Dashboard screen: ProductsSide effect nº 04/08Too many people at 9 AM, too few at 7 PM
“A line at the end of the day, an empty counter in the morning, and the 24-hour store open all night.”
What the dashboard showsA 24-hour clock: hour × weekday heat map, each store's profile and the math on whether the night shift pays off.
Dashboard screen: ClockSide effect nº 05/08The repeat-prescription customer disappears
“People on long-term medication come back every month, until the day they don't.”
What the dashboard showsPurchase interval, cohort retention and the list of customers at risk of not returning, so you can call at the right time.
Dashboard screen: CustomersSide effect nº 06/08The ticket that could be bigger
“The customer takes the painkiller and forgets the vitamin. The clerk doesn't know what to suggest.”
What the dashboard showsA cross-sell map: who takes A also takes B, with confidence and lift, to train the right suggestion at the counter and in the app.
Dashboard screen: BasketSide effect nº 07/08Counter, app, WhatsApp, marketplace
“I sell through four channels and don't know which leaves money and which just creates work.”
What the dashboard showsCounter versus online: sales, service time and the margin left after each channel's commission.
Dashboard screen: ChannelsSide effect nº 08/08Several stores, one spreadsheet
“I close the month without knowing which store is off target, or since when.”
What the dashboard showsActual versus target by store and month, cumulative attainment and an action list for the week.
Dashboard screen: Stores and Actions
Blister pack empty. Now for the prescription.
You've read all eight pains. Tell us which ones hurt in your chain and we'll return with a clear path, no commitment.
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